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IT-SystemsStart of operation does not mean end of SSI-support
Service & Call-Centre
Service without compromise: application advice, active system support, and preventive maintenance are just a few examples of the multitude of services, which SSI Schaefer offers it's customers beyond the commissioning of the system. On-call duty hours that are compliant with the requirements of the customers ensure prompt support. SSI Schaefer´s call centre can be reached 24/7 at a central access number.
System support
With SSI Schaefer, active system support does not only include the maintenance of supplied hardware and software components. With a structured development of know how for personnel with operative tasks, operator training during the commissioning phase, and additional training for new personnel at a later point of time, we ensure that Human Resources of our customers can make optimal use of the potential of the system.
System modernization
Replacing outdated components increases operational safety and system availability.